Start here.
A short index rather than a ticket queue. Most questions are answered by one of these seven pages.
What pass, fail and unmeasured mean, and why coverage is next to every number.
Read → What the checks look forAll eight categories, how each check is decided, and who is allowed to fix it.
Read → Using the free scanWhat it covers, why it is capped, and what a verified email unlocks.
Read → Limits and quotasCrawl depth, cooldowns, rate limits and share-link expiry.
Read → The APIEndpoints, response envelope and error codes.
Read → Our crawler on your siteWhat it fetches, how to identify it, how to block it.
Read → Is something broken?How to tell an outage from a limit, and how to report one.
Read →Still stuck
Contact us with what you submitted, roughly when, and the requestId from
the response if you have one. Every API response carries one and it is the fastest route to an answer.
If you are not sure which page you need, the sitemap lists every destination on this site in one place.